THE SHOP IS IS OPEN. THE HOURS ARE REDUCED SO PLEASE CALL THE SHOP OR BOOK AN APPOINTMENT TO VISIT THE STORE .

SHIPPING

Rellik offers free shipping in the UK .

Rellik will ship worldwide , the customer bears the cost of shipping outside the UK.

Buyers outside the UK are responsible for all custom duties for being received or returned .

All items will be shipped within 2 working days .

All items are sent insured both ways .

All shipments are fully tracked and can be found on your “my tracking page “.

RETURNS

Returned items must comply with our returns policy:

Items must be returned unworn, undamaged and unused, with all tags attached and the original packaging included.

Footwear and accessories must be returned with the original branded boxes and dust bags, where provided, and placed inside a protective outer box for shipping.
When trying on footwear, please take care not to mark the soles or damage the shoe box.

If an item has a Rellik tag attached, it must be returned with the tag in its original position.

Lingerie and swimwear must only be tried on over your own undergarments. We will not accept any returns that have been worn or are soiled.

Jewellery must be returned in the same condition it arrived in, including all branded packaging and documents provided with it.

Please take care when trying on your purchases and return them in the same condition you received them. Any returns that do not meet our policy will not be accepted.

RETURNS POLICY

The return process must be commenced within 5 days .

RETURNS NON UK

The buyer is responsible for all shipping and customs charges and the item should be sent tracked and insured within 7 working days .

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